Why were my requests in illiad canceled by the staff?

Q. Why were my requests in illiad canceled by the staff?

I requested three articles on Friday from the Journal of Chemical Education and Illiad is saying they were cancelled by the staff. WHY?

Answer

Hi-

We're sorry for any inconvenience, but these requests were cancelled because this journal is available in the library's digital collection. You should have received an email from ill@usciences.edu sent to your USciences student email account explaining why these requests were cancelled, and how to find the Journal of Chemical Education in our collection. If you haven't seen this message, you may want to check your Junk/Spam folder and "allow" this address so it is not blocked again.

Before placing any ILLiad request, it's best to look up the journal(s) by title in Our Journal List (under Quick Links on the library web pages). If you find the journal here, then you'll also find links to our online and print holdings. If the title doesn't appear, then it is suitable for ILLiad fulfillment.

If you have any questions, please ask.