Q. How quickly will my question be answered?


We are generally able to answer questions within 24 hours during weekdays. Depending on the question, we can often provide an answer within a few hours of receiving your inquiry. Questions posed after 5PM on Friday or anytime on Saturday and Sunday will be answered on Monday.

If you need an immediate answer to a reference question, please call the reference desk at 215-596-8967. The desk is staffed from M-F from 10am-5pm.

For a complete listing of our hours, see our hours page.

  • Last Updated Dec 11, 2018
  • Views 147
  • Answered By Chris Wieman

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