Q. My Illiad says "request finished". Does this mean I have access to the requested article? If so, where do I retrieve it?
Yes, you should have access to the article you requested. If you haven't gotten an e-mail about it in your inbox, look in your spam folder. If it's not there, check with the Interlibrary Loan staff about it. You can contact them by phone (215-596-8969) or email (email@example.com).