Q. How quickly will my question be answered?

Answer

We are generally able to answer questions within 24 hours during weekdays. Depending on the question, we can often provide an answer within a few hours of receiving your inquiry. Questions posed after 5PM on Friday or anytime on Saturday and Sunday will be answered on Monday.

If you need an immediate answer to a reference question, please call the reference desk at 215-596-8967. The desk is staffed from M-F from 10am-5pm.

For a complete listing of our hours, see our hours page.

  • Last Updated Dec 11, 2018
  • Views 147
  • Answered By Chris Wieman

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