Skip to Questions
USciences Home JW England Library Homepage

Ask a Librarian

Useful Tip: As you type, you may see some suggested answers. If you don't see anything helpful, click 'Ask Us' and then fill out the question form on the next page to email your question to a librarian.
Q

I am trying to print, save, or view a PDF of a journal article and nothing is happening. What am I doing wrong?

Last Updated: Dec 04, 2012  |  17 Views

Was this helpful? 0   0
A

Answer

Do you have pop-ups blocked? You need to allow pop-ups to open many of our articles. If you do, there will probably be a yellow bar or other message at the top of your browser window about pop-ups.

If the problem isn't pop-ups, there could be a problem with the article.  If so, send us a message about it, and include the complete citation. To submit the message, use the ASK US button in the upper right corner or use any of the other options in the "More Ways to Ask Questions" box below it.

Answered by Chris WiemanBookmark and Share

Other Answers / Comments (0)

    • a small icon
      Call the reference desk
      at 215-596-8967
    • a small icon
      Text your question via SMS
      to (215) 995-3256  more info
    • a small icon
      Tweet your question
      to @LibUSciences
    • a small icon

    Related content from Guides