Skip to Questions
USciences Home JW England Library Homepage

Ask a Librarian

Useful Tip: As you type, you may see some suggested answers. If you don't see anything helpful, click 'Ask Us' and then fill out the question form on the next page to email your question to a librarian.
Q

Any EBSCO database (ie. PsychoInfo & CINHAL) will not allow for multiple keywords to be searched at the same time.

For example I am not able to receive results when searching for emotional regulation AND residential treatment centers; however, I do receive results if I search for only emotional regulation. I have tried to do this search on multiple computers (since I originally believed it was the settings on my computer) and I receive a "server dropped connection" message with every attempt. Please let me know if there is something I can do, as I am on fieldwork currently and my work heavily relies on gaining meaningful articles. Thank you!

PS. I was able to search for more than 2 terms last week, but the "server dropped the connection" message began recently.
Last Updated: Jul 20, 2017  |  0 Views
 
Was this helpful? 0   0
A

Answer

Thank you for reporting this problem!  We have no idea what's wrong but we will report it to EBSCO.

In the meantime, you can work around this by using the Search History feature.  Here's how to use it:

1.  Search your terms one at a time.  EBSCO seems to be OK if you search a phrase, so you don't need to search one word at a time.

2.  When you have searched each of your terms, delete your last search from the search box and then open the search history.  Look for Search History just below the search boxes.

4.  The search history will show the sets you have created.  Choose the sets you want to combine by putting checkmarks in front of them and then use the buttons at the top of the search history to combine them with AND or OR.  If you need to use both AND and OR in your search, combine the sets with OR first and then go back and use AND.

Let me know if you need any help in doing this.  I'm sorry that EBSCO is not working right.  I'll let you know when I hear they've fixed the problem.

--Leslie

Answered by Leslie Ann BowmanBookmark and Share

Other Answers / Comments (0)

    • a small icon
      Call the reference desk
      at 215-596-8967
    • a small icon
      Text your question via SMS
      to (215) 995-3256  more info
    • a small icon
      Tweet your question
      to @LibUSciences
    • a small icon

    Related content from Guides