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Q

Bio Abstracts will not search, clears my search fields.

I am writing to you regarding the issues I am having accessing Ebscohost's Bio Abstracts off-campus. This is what I am seeing. I will put in my search and push search, but it will just clear out my search and bring me back to this page.

Thank you for your time,
Last Updated: Oct 15, 2015  |  1 Views
 
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Answer

Leslie Bowman shared your email with me. I am sorry to hear that EBSCOhost is giving you trouble!

I tried, but was unable to replicate the problem from off-campus, so I wondered if you could tell me more about what you're experiencing.  

  • Is this happening to you on-campus as well as off-campus?
  • Have you has this problem on more than one device?
  • From the screenshot you shared, I see that you are using Chrome; have you tried accessing Bio Abstracts from another browser?
  • I also see that you have AdblockPlus enabled. Have you tried disabling this plugin while navigating through the library website and associated databases? 
  • Do you have any other browser plugins/add-ons which might be interfering?

Please consider these questions the next time you visit Bio Abstracts, and do get back to us if the problem is not resolved. Or, if you fix it, please let me know what did the trick. 

Thank you.

Answered by Chris WiemanBookmark and Share

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